This Policy is formulated by the website developer "Guangzhou Aplus International Logistics Co., Ltd." (hereinafter referred to as "we") for processing your personal information and applies to the online products and services (collectively referred to as "Services") we provide within the territory of China (for the purpose of this Policy only, referring to the territory of the People's Republic of China excluding the Hong Kong Special Administrative Region, Macao Special Administrative Region and Taiwan Region of China).
This Policy aims to inform you about how we collect, use, disclose to third parties, store and otherwise process your personal information when you accept our Services, as well as how we protect your personal information and the ways for you to exercise your statutory rights such as the right to inquiry and deletion.
We encourage you to read this Policy carefully and ensure that you have fully understood the content stated herein before accepting our Services. For clauses in this Policy that are of significant relevance to your rights and interests, we have bolded the font for your special attention. Once you start using our Services, it means you agree to our collection, use, disclosure to third parties, storage and other processing of your personal information in accordance with this Policy.
This Policy will help you understand the following:
I. How We Collect and Use Your Personal Information
II. How We Share, Transfer, Entrust the Processing of, or Publicly Disclose Your Personal Information
III. How We Store Your Personal Information
IV. How We Protect Your Personal Information
V. Cross-border Transmission of Personal Information
VI. Protection of Minors' Personal Information
VII. Your Rights
VIII. How to Contact Us
IX. How This Policy is Updated
I. How We Collect and Use Your Personal Information
In the course of business activities and service provision, we need to process your personal information. Without your personal information, we will be unable to provide you with the required Services.
Personal Information Voluntarily Provided by YouTo meet your needs for using the Services, when you visit this website, apply for customer service or obtain a quotation, you may voluntarily submit the following information through the online contact form: name, phone number, email address, WeChat ID, QQ number, company name, company location, and other necessary information specified in the contact form. We will use the above information to contact you based on your service needs.
Information Automatically Collected by UsWhen you visit this website, we may automatically collect certain information from your device, including: IP address, unique device or user identifier, system and browser type, date and time of access, content and pages browsed by you on this website or mobile application, as well as the date, time and location of relevant behaviors. Such information is collected to help us better understand the website visitor group, visitor sources and content preferences, provide a basis for internal analysis, and thereby optimize website quality and improve the matching degree between content and visitor needs. Meanwhile, in accordance with the requirements of Chinese laws and regulations, we need to retain website network activity logs.
Principles for Processing Personal InformationWe strictly adhere to the principles of legality, legitimacy and necessity, and only collect and use personal information that you actively provide when visiting the website or using the Services, or that is automatically generated due to the use of the Services, for the purposes stated in this Policy. If it is necessary to use your personal information for other purposes not specified in this Policy, or to use information collected for specific purposes for other purposes, we will inform you in a reasonable manner and obtain your explicit consent again before use.
II. How We Share, Transfer, Entrust the Processing of, or Publicly Disclose Your Personal Information
How We Share Your Personal InformationWe will not share your personal information with other organizations, companies or individuals except in the following circumstances:
1. Sharing with Your Explicit Consent: We will not share your personal information without your consent, unless the shared information has been anonymized. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share the necessary personal information.
2. Sharing under Statutory Circumstances: We may share your personal information with third parties in accordance with the provisions of laws and regulations, the needs of resolving litigation disputes, or the requirements legally put forward by administrative, judicial and other competent authorities.
How We Transfer Your Personal InformationWith the continuous development of our business, we may conduct mergers, acquisitions, asset transfers or similar transactions, and your information may be transferred as part of such transactions. However, we will require the company or organization that newly holds your information to continue to be bound by this Policy; otherwise, we will require the company or organization to seek your authorization and consent again.
How We Entrust the Processing of Your Personal InformationWe may entrust authorized partners (including system or service providers) to process your personal information to provide you with corresponding products or services. However, we will only entrust the processing of your personal information for legal, legitimate, necessary, specific and clear purposes, and will only entrust the processing of personal information necessary for providing you with products or services. If our entrusted party uses your personal information for purposes not entrusted by us, it will obtain your consent separately.
How We Publicly Disclose Your Personal InformationIn principle, we will not publicly disclose your personal information unless we have obtained your separate consent in accordance with the law, or in cases where we must provide your personal information in accordance with the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information in accordance with the required type of personal information and disclosure method.
Exceptions to Prior Authorization and Consent for Sharing, Transferring, Entrusting the Processing of, or Publicly Disclosing Personal InformationIn accordance with the provisions of laws and regulations, in the following circumstances, we may share, transfer, entrust the processing of, or publicly disclose your personal information without prior authorization and consent from you:
1. It is necessary for concluding or performing a contract to which you are a party;
2. It is necessary for performing our statutory duties or obligations;
3. It is necessary for responding to public health emergencies or protecting the life, health and property safety of natural persons in emergency situations;
4. It is for the public interest to carry out news reporting, public opinion supervision and other acts, and process personal information within a reasonable scope;
5. Process your personally disclosed or otherwise legally disclosed personal information within a reasonable scope in accordance with the provisions of laws and regulations;
6. Other circumstances specified by laws and administrative regulations.
III. How We Store Your Personal Information
We take all reasonable steps to ensure that your personal information is only retained for the shortest time necessary for the purposes specified in this Policy, unless otherwise required by laws and regulations. After the expiration of the storage period, we will permanently delete or anonymize the relevant personal information. You understand that, in accordance with the provisions of relevant laws and regulations, if we are unable to completely delete or anonymize your personal information due to technical or other operational reasons, we will stop processing except for storage and taking necessary security protection measures.
IV. How We Protect Your Personal Information
In accordance with applicable laws and regulations, we will implement appropriate technical and organizational security measures designed to protect your personal information from accidental or illegal destruction, loss, alteration, unauthorized disclosure, unauthorized access and other illegal or unauthorized processing.
Please understand that since the Internet is an open system, transmitting information via the Internet is not completely secure. Although we will take all reasonable measures to protect your personal information, we cannot fully guarantee the security of the data you transmit to us via the Internet - you shall bear the risk of any such transmission, and you are responsible for ensuring that you send any personal information to us securely.
V. Cross-border Transmission of Personal Information
To provide the Services, we may collect your name, email information, mobile phone number, address information, text information sent by you to us or text information communicated between you and us, operating system information, IP address information, etc. from mainland China. Such information may be transmitted to our partners and service providers located outside China for storage and use. We and the overseas recipients will only retain your personal information for the shortest time necessary for the purposes specified in this Policy, unless otherwise required by laws and regulations. We and the overseas recipients will take organizational, management and technical measures to ensure the security of your personal information transmitted overseas, and will fulfill the compliance obligations for cross-border transmission of personal information in accordance with the requirements of relevant laws and regulations. Hereby, for the purpose of performing the Services agreed by both parties, you agree to authorize us to process the above information globally, including storing, using, transmitting to our partners and agents, and conducting cross-border transmission.
VI. Protection of Minors' Personal Information
We attach great importance to the protection of minors' personal information. We will not provide Services to minors under the age of 18 or intentionally collect personal information of minors under the age of 18. If we find that we have collected personal information of minors without first obtaining the consent of their parents or legal guardians, we will try to delete the relevant data as soon as possible. If you are aware that a minor under the age of 18 has provided us with their personal information, we strongly recommend that you contact us in a timely manner through the methods specified in this Policy, and we will delete the relevant personal information as soon as possible.
VII. Your Rights
Inquiry and Correction of Your Personal InformationYou have the right to inquire about and correct your personal information. You may contact us through the methods specified in this Policy to inquire about and correct your personal information.
Deletion of Your Personal InformationIn the following circumstances, you may request the deletion of your personal information by contacting us through the contact information specified in this Policy:
1. If the purpose of our processing has been achieved, cannot be achieved, or is no longer necessary for achieving the processing purpose;
2. If we stop providing the Services or the storage period has expired;
3. If you withdraw your consent;
4. If we process personal information in violation of laws, administrative regulations or agreements;
5. Other circumstances specified by laws and administrative regulations.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise required by laws and regulations or these entities have obtained your independent authorization. After you delete information from our Services, we may not immediately delete the corresponding information from the backup system, but will delete such information when the backup is updated.
Withdrawal of Authorized ConsentIn specific circumstances, we may seek your consent for the processing of personal information. After you give your consent and authorization, you still have the right to withdraw such consent at any time. After receiving your withdrawal notice, we will stop the subsequent processing of the relevant personal information as soon as possible, and such withdrawal will not affect the legality of the processing activities completed before the withdrawal.
You may submit requests related to the above rights through the contact information at the bottom of this Policy. To ensure information security, you may need to provide a written request or complete identity verification through other methods. We will first verify your identity before processing the relevant request and will respond within thirty working days.
Request for ExplanationYou have the right to request us to explain the processing rules of your personal information. If you want to request us to explain the processing rules of your personal information, you may contact us through the contact information specified in this Policy.
Response to Your Above RequestsFor the above rights or other personal information rights you have in accordance with laws and regulations, you may contact us to exercise your rights through the methods specified in this Policy. We will respond within thirty working days.
To ensure the security of your account and your personal information, when you make the above requests to us, we may first verify your identity before processing your request.
For your reasonable requests, we will not charge fees in principle, but we will charge a certain fee as appropriate for repeated requests beyond a reasonable limit. We may refuse requests that are not directly related to your identity, unreasonable repeated requests, or requests that require excessive technical means (for example, the need to develop new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are impractical.
In the following circumstances, in accordance with the requirements of laws and regulations, we will be unable to respond to your above requests:
1. Related to our performance of obligations specified by laws and regulations;
2. Directly related to national security and national defense security;
3. Directly related to public security, public health and major public interests;
4. Directly related to criminal investigation, prosecution, trial and execution of judgments;
5. We have sufficient evidence to show that you have subjective malice or abuse of rights (for example, your request will endanger public security and the legitimate rights and interests of others, or your request exceeds the scope covered by general technical means and commercial costs);
6. Responding to the request of the personal information subject will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
7. For the purpose of safeguarding the life, property and other major legitimate rights and interests of you or other individuals but it is difficult to obtain the consent of the person concerned;
8. Involving trade secrets.
VIII. How to Contact Us
If you have any questions, opinions, suggestions or complaints about our Policy and the processing of your personal information, or if you want to contact our overseas recipients, you may contact us through the following email address: wxs@wgl-group.com.
IX. How This Policy is Updated
This Policy may be revised or updated from time to time to reflect changes in our processing of personal information or changes in applicable laws. For major changes, we will display the revised Privacy Policy to you through message push and other methods. Please note that only after you confirm that you continue to agree to the Privacy Policy will we collect, use, share and otherwise process your personal information in accordance with the revised Privacy Policy.
Update Date: April 22, 2026
Effective Date: April 22, 2026
